1. Parties and scope
These terms are entered into between Inority AB, company registration number 559142-6720, Stockholm, Sweden ("Komisio", "we") and the legal entity or natural person that creates a store on or uses the hosted Komisio service at app.komisio.com ("the Customer", "you"). They govern the hosted service only. The software itself is published under the GNU Affero General Public License v3.0 or later; running it yourself is governed by that licence, not by these terms.
By creating a store, inviting colleagues or otherwise using the service you accept these terms on behalf of your store.
2. The service
Komisio is a store system for second-hand stores selling on consignment: registration of consignors, reception of goods, acceptance under recorded terms, sales through connected point-of-sale systems, day closes with accounting export, seller ledgers, payouts and statements. Optional features may depend on third-party services you connect (currently PayPal POS for sales and Fortnox for accounting) and on the AI assistant, which runs on OpenAI and is off unless you switch it on.
Komisio is not a bookkeeping application, a payment institution or a party to the agreement between your store and its consignors. Komisio invents no accounts and no postings; you and your accountant are responsible for the account map and the VAT treatment your store applies.
3. Price, AI credits and payment
For new stores signing up under this offer, hosting is free for three months, then the monthly price per store for the store’s market, as published on the pricing page at komisio.com, applies, excluding VAT, with no minimum term. This pricing page does not change existing store agreements. The software can also be self-hosted without a licence fee; your own hosting costs apply. The built-in AI assistant is metered in AI credits; the amount included per store and month and the price of additional credits are published on komisio.com and shown in the service before you buy. Purchases of credits are paid by card through Stripe, which handles prices, tax and receipts on our behalf. Credits you buy do not expire; included credits are renewed each month. Add-ons that cost us per use may be priced separately; they are optional and announced before they apply.
A store is never made read-only because credits run out; the assistant pauses until the next month, until you buy credits or until you connect your own model key. We may set a store to read-only only for the reasons in section 5.
We may change the included amount or the price of credits with at least 30 days’ notice by e-mail to the store owner and on komisio.com. Credits already bought keep their value.
4. Your account and your store
You are responsible for the people you invite, the roles you give them and everything done under their accounts. Keep credentials safe and turn on multi-factor authentication for accounts with financial powers. Tell us at once if you suspect misuse.
You are responsible for the content you record: consignor details, item descriptions, photos, prices, agreements and the terms you apply. You confirm that you have the right to store the personal data of your consignors and staff in the service and that your seller agreement covers what you do with their goods and their money.
5. Acceptable use
You may not use the service to break the law, to sell goods you have no right to sell, to attack or overload the service, or to circumvent access controls. You may not resell the hosted service. We may suspend a store that endangers the service or other customers, and will tell you why.
6. Personal data
For the personal data of your consignors, staff and customers you are the controller and Komisio is your processor. The data processing agreement published on komisio.com forms part of these terms. For the account data of the person who signs up, and for our own business records, Komisio is the controller; see the privacy notice.
7. E-mail from us
We send service e-mail to the store owner and to the people you invite: account and security messages, onboarding information when a store is created, notices of changes to the service, these terms or prices, and receipts. Service e-mail is part of the service and is sent for as long as the account exists.
With separate consent we may also send newsletters and product information about Komisio. Consent is voluntary, is not a condition for using the service and can be withdrawn at any time through the unsubscribe link in every newsletter or by writing to support@komisio.com. Unsubscribing from newsletters does not stop service e-mail.
E-mail is sent through Resend and MailerLite; see the privacy notice.
8. Availability and changes
We aim to keep the service available around the clock but do not guarantee uninterrupted operation. We may change or remove features; material changes that reduce what you get are announced at least 30 days in advance. The hosted service runs on Supabase and Vercel in the European Union.
9. Intellectual property
The software is licensed under AGPL-3.0-or-later and remains available to you under that licence regardless of these terms. Your content stays yours. You grant us the right to process it to provide the service. The Komisio name and mark are ours.
10. Liability
The service is provided as is during the first production year, and we work in the open so you can see its state. To the extent permitted by law, our total liability under these terms is limited to the fees you paid in the twelve months before the event, and we are not liable for indirect loss, lost profit or loss caused by third-party services you connect. Nothing here limits liability that cannot be limited under Swedish law.
11. Term and termination
These terms apply for as long as your store exists. You may close the store at any time; the owner can do so in the settings. We may terminate with 30 days’ notice, or immediately for serious breach. After closure you can export your data for 30 days; then contact data is anonymised and financial records are kept as long as the Swedish Bookkeeping Act requires, currently seven years.
12. Changes to these terms
We may change these terms. Material changes are announced at least 30 days before they take effect, by e-mail to the store owner and on komisio.com. If you do not accept a change you may close the store before it takes effect.
13. Law and disputes
Swedish law applies. Disputes are settled by Swedish courts with Stockholm District Court as the first instance.
14. Contact
Inority AB, Stockholm, Sweden. support@komisio.com.
